01
Map the current steps
Identify inputs, outputs, responsibilities, and the manual work that takes the most attention.
Business Process Automation
Less repetition. More useful work.
MIS helps turn spreadsheet handoffs, repetitive tasks, and disconnected business steps into practical workflows built around your team.
Micro Integration Services · Business problem solvers since 1985
WHEN TO BRING US IN
The workaround became someone’s daily job.
A person downloads a file, fixes the columns, updates another system, and emails a status report. Repeated manual steps consume attention and make a process depend on someone remembering every handoff.
- Recurring spreadsheet preparation or data transfer
- Repeated reports or routine status updates
- Approvals and handoffs that are hard to track
- Business rules applied manually across several tools
HOW WE WORK
Automate with the exceptions in mind.
We begin with the actual process, including the decisions and unusual cases that a simple happy-path diagram can miss.
02
Choose what to automate
Separate repeatable rules from decisions that should stay with a person, and define how exceptions will be handled.
03
Check the workflow
Test representative inputs and failure cases, then make the status and next actions understandable to the team.
BEFORE WE TALK
A few useful answers.
Do we have to replace our spreadsheets?
Not always. A spreadsheet may remain a useful input or output. We look at the full process to decide where automation or a shared application would help.
Can staff still review unusual cases?
Yes. A workflow can include review steps and exception handling. Those decisions should be defined with the people who understand the work.
Show us the task you keep repeating.
A quick question is welcome. Tell us where you need help, and we’ll take it from there.